Your satisfaction of our products is of the utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged items by sending us an email at firstname.lastname@example.org within three days after receiving the shipment. Please include specific details and photos of product damage. If you are not satisfied with your purchase of our products for any reason, you can request for a full purchase refund within (30) days of the initial order. Submit refund requests to us via email at email@example.com.